Privacy Policy

Effective Date: 01 Jan 2025

At S&S Retail Trading Limited (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or engage with us in any way.

Company Information:

Company Name: S&S Retail Trading Limited
Company Number: 10816618
Registered Address: 78 Hill Street, City Centre, Birmingham, West Midlands, England, B5 4AH

1. Information We Collect

We may collect and process the following personal data:

Personal Identification Information: Name, email address, phone number, etc.
Transaction Data: Information related to purchases and orders you make with us.
Technical Data: Information collected automatically when you visit our website, such as IP address, browser type, device type, and browsing activity.
Usage Data: Data about how you use our website or services.
Marketing and Communications Data: Your preferences in receiving marketing communications from us.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide our services: Process and manage your orders, transactions, and other related services.
To communicate with you: Respond to inquiries, send updates, and notify you about changes to our services.
For marketing purposes: Send promotional emails or offers based on your preferences (you can opt-out at any time).
For analytics: To improve our website and services, understand customer behaviour, and enhance your experience.
To comply with legal obligations: Fulfil legal, regulatory, and contractual requirements.

3. Legal Basis for Processing Personal Data

We process personal data on the following legal bases under the UK GDPR:

Consent: When you have given us consent to process your data (for example, when you subscribe to our marketing communications).
Contractual Necessity: To fulfill a contract with you (e.g., processing your order).
Legal Obligation: To comply with legal or regulatory obligations.
Legitimate Interests: For the purposes of our legitimate business interests, provided these interests are not overridden by your rights and interests.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your personal data with the following:

Service Providers: We may share data with trusted third-party service providers who assist us in operating our business, such as payment processors or delivery companies.
Legal and Regulatory Authorities: If required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it. TransUnion will use your personal information to provide services to us and its other clients. We use their services in order to assess your creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity such as fraud and money laundering]. More information about TransUnion and the ways in which it uses and shares personal information can be found in its privacy notice at https://www.transunion.co.uk/legal-information/bureau-privacy-notice.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You can ask us to limit the processing of your personal data.
Right to Data Portability: You can request that we transfer your personal data to another service provider.
Right to Object: You can object to the processing of your personal data in certain situations, including for marketing purposes.

To exercise any of these rights, please contact us at [insert contact email address].

7. Security of Your Data

We take reasonable steps to ensure that your personal data is protected from unauthorised access, alteration, disclosure, or destruction. This includes the use of secure servers and encryption methods, as well as internal access controls.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and improve our services.

For more information on how we use cookies and how you can manage them, please refer to our Cookie Policy [if applicable].

9. International Transfers

We do not currently transfer your personal data outside of the United Kingdom. If this changes in the future, we will ensure that your personal data is transferred in compliance with UK data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Email: a.zaki@selectandsave.net
Phone: 07944792223
Postal Address: 78 Hill Street, City Centre, Birmingham, West Midlands, England, B5 4AH